Privacy Policy
Last updated: July 21, 2026
O’Grady Plumbing LLC (“O’Grady Plumbing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or request our services, how we use it, and the choices you have.
Information We Collect
We may collect the following information when you interact with our website:
- Contact details you provide when requesting a quote, scheduling service, or contacting us, such as your name, phone number, email address, and service address.
- Service details you share with us, such as a description of the plumbing issue or job you need help with.
- Automatically collected information, such as your IP address, browser type, device type, and pages visited, which helps us understand how visitors use our site.
How We Use Your Information
- Respond to quote requests and schedule service appointments
- Communicate with you about your service request, including confirmations, updates, and follow-ups
- Provide, maintain, and improve our services and website
- Send you information about our services, if you have agreed to receive it
- Comply with legal obligations and protect our business
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as scheduling and quoting platforms, website hosting, and communication tools.
- Legal and safety purposes, if required by law or to protect the rights, property, or safety of O’Grady Plumbing, our customers, or others.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to help it function properly and to understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect some website features.
Data Security
We use reasonable safeguards to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services, respond to inquiries, meet legal and accounting requirements, and for other legitimate business purposes.
Your Choices
You may contact us at any time to ask what information we have about you, request a correction, or ask us to delete it, subject to any legal or business record-keeping requirements. You may also opt out of marketing communications by contacting us directly.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Questions About This Policy?
If you have any questions about how we handle your information, reach out anytime.
O’Grady Plumbing LLC
Bellevue, WA 98004